Transparent Operations

Continuous improvements to our billing and shipping systems ensure that you get what you want when you want it, with fewer "hiccups".

♦Tracking Your Order

Carrera's state-of-the-art computerized order system uses bar code assignments to track orders from the moment we receive them - through every stage of production - and on through to shipping. In addition, information on your past orders is at your fingertips.

♦Access to Data - Past and Present

Customers can log on to our web-based Customer Dashboard and review or download:

• an up-to-the minute open order tracking report.
• reprints of previous invoices.
• item history.

♦Secure Product Shipments

All shipments made from our facility are fully insured. FEDEX and UPS as well as industry-secure logistical services are available for your shipments.

We strive to make your experience with us as efficient, pleasant and reliable as possible. Please contact Carrera Customer Service at 1-800-360-2339 or 212-869-8762 for more information about Billing and Shipping procedures.  Please see our on-line FAQ's for more details on doing business with us.