Continuous improvements to our billing and shipping systems
ensure that you get what you want when you want it, with fewer
♦Tracking Your Order
Carrera's state-of-the-art computerized order
system uses bar code assignments to track orders from the moment we
receive them - through every stage of production - and on through
to shipping. In addition, information on your past orders is at
♦Access to Data - Past and Present
Customers can log on to our web-based Customer
Dashboard and review or download:
- an up-to-the minute open order tracking report.
- reprints of previous invoices.
- item history.
♦Secure Product Shipments
All shipments made from our facility are fully
insured. FEDEX and UPS as well as industry-secure logistical
services are available for your shipments.
We strive to make your experience with us as
efficient, pleasant and reliable as possible. Please contact
Carrera Customer Service at 1-800-360-2339 or 212-869-8762 for more
information about Billing and Shipping procedures. Please see
our on-line FAQ's for more details on doing
business with us.